A year ago I called TaxMasters in response to television advertisements to engage them with my IRS problems.... before they would even talk to me they demanded money up-front.
After I paid they then sent me a contract to sign - I didn't sign. They also sent a lot of other paperwork to sign... I considered it way too invasive, didn't sign.
I have been trying to get them to refund my money... $3,000.00 they were paid. They have done nothing and refuse to return my money claiming "Mr. Mason is not eligible for a refund" in documentation with the Better Business Bureau.
So far I have reported them to the BBB, Texas State Attorney General's office, Inspector General's office of the Internal Revenue Service, Texas Bar Association, Federal Trade Commission, U.S. Treasury Department and the Internet website "Complaint Board".
Is anyone aware of a means to force these thieves to return my money without a Lawsuit?
Putting them forever out of business, incarcerating the principles would be nice.... but frankly I just want my money back.
I discovered there is a female with the same last name as their principle attorney who was disbarred for unknown reasons.... it doesn't surprise me.