I have been trying to get my money back from TaxMasters since June! They took my money and never provided the booklet they promised.
I have called them for 4 1/2 months only to get the run around and to be put in voicemail everyday! They stole my money! DO NOT USE THIS COMPANY! I was told i would be contacted with an update on my refund but they just say that.
My file has been in the refund department since july! It's mid October! I am pissed.
I filed a c omplaint with the BBB. Let's hope that works.
Monetary Loss: $500.