This company charged me over 5,000 to negotiate taxes owed to the IRS. This fee also included amended 2006 taxes. This company missed the conf calll with IRS to negotiate taxes.
Everytime I called they had the automated system stating you had a 20 min wait. I would constantly email and call and never got returned calls until I threatened to have an attorney contact them, then management called.
They take advantage of people in vulnerable states and they are a rip-off and I am going to go to any extremes necessary to make sure the public knows they are not a reputable company.
I started this process last year, Oct/Nov 2007. Still have not gotten resolved with IRS. I get letters stating you missed this date, you have not submitted this form, etc. Taxmasters has the POW and is suppose to submit everything that I have submitted.
Don't use TaxMasters -- they are not masters, they're idiots.