We saw the commercial for Tax Masters and thought they could help us. Once we hired them they started adding more and more fees for supplements and additional services.
In one month we paid $1300 only for them to process tax returns but could not release them until an additional $800 was paid for additional supplements.
If we would've continued their services we would've paid a little over $6k only to find out from the IRS that they cannot negogiate anything more than we can as tax payers.
Everyone please be aware and call the IRS prior to engaging with Tax Masters. You will first get the sales guy who is nice and empathetic but once you hire them you will be bounced around from one person to another with no resolution other than you need to pay more.