I am curious as to whether anyone else is interested in doing something about Tax Masters. It took me six months to get a response on my refund request.
When I finally received a response I was sent to their collections department and after being on hold for 20 minutes I got a voicemail account. Tax Masters has done none of the things that were stated when decided to work with them. No one there ever seems to know what is going on with my account and getting a response requires pain staking effort on my part. To date I have given them $1800.00 and I have nothing to show for that, other than the repeated filling out of the same form due to repeated loss of said form by Tax Masters.
It has been over a year since I have paid for unrendered services. I know that there are several others out there who have had or are currently having a similar experience with Tax Masters.
Rather than sit back and let this company take advantage of consumers we need to stand up together and stop them from making victims out of families who are desperate for help. If anyone has any ideas on how to acomplish this please post.
Monetary Loss: $1800.